Customer Service Travel Representative
New
D
Destination CareersTravel services
Listing location: Georgia; Workplace type: Remote; This is a fully remote position.Full-Time
Salary$35,000 - $65,000 a year
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Job Details
- Experience
- Previous experience in customer service
- Required Skills
- Problem SolvingCustomer serviceWritten communicationVerbal communication
Requirements
- Have previous customer service experience; travel, hospitality, or service-industry experience is preferred.
- Bring strong written and verbal communication skills.
- Be detail-oriented and have organizational and problem-solving abilities.
- Be comfortable using email, CRM platforms, and online booking tools.
- Be able to work independently in a remote environment.
- Be at least 18 years old.
- Have access to a computer and stable internet connection.
- Have an interest in the travel industry and client satisfaction.
Responsibilities
- Respond promptly to customer inquiries by phone, email, and chat.
- Assist with booking confirmations, travel changes, and general service questions.
- Resolve customer concerns professionally and efficiently.
- Communicate updates about itineraries, travel documents, and supplier changes.
- Maintain accurate records of client communications and updates.
- Coordinate with suppliers, vendors, and internal team members to fulfill service requests.
- Stay informed about travel policies, destinations, and industry changes relevant to client needs.
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