Customer Engineering Manager

New
I
InnovaccerUS healthcare analytics
United StatesFull-TimeManager
Salary not disclosed
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Job Details

Experience
10+ years of experience
Required Skills
Microsoft Power BITableauStakeholder management

Requirements

  • Have 10+ years of experience implementing US healthcare projects involving data integrations, analytics, visualization, and technical customer and project management.
  • Have US healthcare experience integrating claims, clinical, ADT, and lab data; experience should include data integration, not just migration.
  • Have healthcare analytics experience involving Cost of Care, Quality Measures, or Risk.
  • Have experience with payer report reconciliation in the provider or payer space.
  • Bring strong technical project management and stakeholder management experience.
  • Have experience with HEDIS, MIPS, or eCQM analytics.
  • Have experience using visualization tools such as Power BI or Tableau.
  • Have experience working with cross-functional teams spanning IT, software engineering, and business domains.
  • Be familiar with data ETL tools and creating or reviewing mapping documents.
  • SQL data extraction, Python scripting, and Agile methodology are listed as good-to-have or plus experience.

Responsibilities

  • Interact frequently with customers to understand their requirements.
  • Own delivery plans and timelines in consultation with customers.
  • Negotiate features, enhancements, and incoming tasks with customers based on team bandwidth and other factors.
  • Supervise and lead data analysts and quality analysts on the team.
  • Direct and coordinate data integrations, analytics executions, dashboard updates, maintenance operations, and quality assurance activities.
  • Work with engineering, analytics, infrastructure, and other engineering groups to define and deliver solutions.
  • Lead data engineers as they develop, test, modify, and deliver solutions to US healthcare problems.
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