Customer Services Project Manager
New
J
JobgetherElectrical infrastructure
Based in the United StatesFull-TimeManager
Salary133,182 - 150,144 USD per year
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Job Details
- Experience
- At least five years of relevant experience; at least five years of direct project management experience in construction environments, including electrical distribution projects; at least four years of experience with the design or installation of low- or medium-voltage electrical distribution systems; at least four years of experience working on data center construction projects.
- Required Skills
- Project ManagementBudget managementRisk Management
Requirements
- Hold a bachelor's degree in Management, Business, Mechanical Engineering, Electrical Engineering, or a related field.
- Have at least five years of relevant experience in the offered role or a comparable position.
- Have at least five years of direct project management experience in construction environments, including electrical distribution projects.
- Have at least four years of experience with the design or installation of low- or medium-voltage electrical distribution systems.
- Have at least four years of experience working on data center construction projects.
- Demonstrate experience managing schedules, budgets, resources, field personnel, progress evaluations, and financial reporting for complex technical projects.
- Have knowledge of risk mitigation, contractual obligations, change order negotiation, vendor oversight, and project recovery planning.
- Be experienced in reviewing engineering drawings, coordinating electrical installations, and managing testing and commissioning.
- Be able to monitor project costs, forecast revenue, evaluate financial performance, and support project profitability.
- Be able to communicate complex issues and coordinate with internal and external stakeholders at multiple organizational levels.
- Be able to direct multidisciplinary teams, manage competing priorities, resolve issues, and maintain accountability.
- Be willing and able to travel domestically up to approximately 25%, depending on project and customer requirements.
Responsibilities
- Lead customer service projects from initiation and planning through execution, installation, commissioning, and closeout.
- Develop project schedules, resource plans, quality and testing plans, risk registers, and delivery strategies.
- Coordinate engineers, field personnel, vendors, contractors, consultants, and other service providers.
- Oversee projects involving electrical distribution systems, switchgear, transformers, battery systems, and related equipment.
- Manage data center construction, electrical installations, design-build initiatives, and EPC projects.
- Monitor project costs, financial results, revenue forecasts, and project profitability.
- Track milestones and project performance, and implement recovery plans when delivery is at risk.
- Review contractual obligations, manage scope changes and change orders, and oversee supplier and contractor compliance.
- Maintain customer relationships, communicate project updates, and resolve issues.
- Oversee safety, quality assurance, engineering drawing reviews, testing, and commissioning.
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