ServiceNow Developer / Administrator
New
G
GDITIT services
Source API remote eligibility restrictions: United States, Core work hours Monday – Friday 9:00 AM ET – 3:00 PM ETTemporaryMiddle
Salary97,968 - 120,750 USD per year
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Job Details
- Experience
- 3–5+ years of experience supporting or developing on the ServiceNow platform.
- Required Skills
- Javascript
Requirements
- Have 3–5+ years of experience supporting or developing on the ServiceNow platform.
- Have working knowledge of JavaScript and ServiceNow scripting fundamentals.
- Have hands-on experience with Business Rules, UI Policies, and Client Scripts.
- Have experience with Service Catalog and basic workflows or Flow Designer.
- Understand CMDB fundamentals.
- Be able to troubleshoot issues logically and work collaboratively to solve problems.
- Have experience working in Agile/Scrum environments.
- A bachelor’s degree in Computer Science, Software Engineering, or equivalent experience is preferred.
- ServiceNow Certified System Administrator (CSA) certification is preferred.
- Additional ServiceNow certifications or micro-certifications, familiarity with REST APIs and basic integration concepts, ITIL knowledge, and experience with Performance Analytics, reporting, or dashboard creation are preferred.
Responsibilities
- Monitor system performance, troubleshoot incidents, and work with senior developers to resolve complex issues.
- Perform day-to-day administration of service requests on the ServiceNow platform.
- Maintain CMDB and discovery accuracy through updates, reporting, and routine data quality reviews.
- Configure and develop basic to intermediate functionality using Business Rules, Client Scripts, Script Includes, and Flow Designer.
- Assist in building simple integrations using Integration Hub or scripted REST APIs under the guidance of senior developers.
- Create and maintain technical documentation for configurations, updates, and small development tasks.
- Identify opportunities to streamline administrative tasks and improve platform usability.
- Stay informed about ServiceNow platform updates and recommend and implement system improvements.
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