Case Manager Assistant
New
H
HireHawkPersonal injury law
Workable locations: Philippines, Monday to Friday, aligned with US Pacific Time (PST); full-time availability during US Pacific business hoursContractManager
Salary900 - 1,200 USD per month
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Job Details
- Languages
- Strong written and spoken English.
- Experience
- At least 2 years supporting case managers at a US personal injury law firm.
- Required Skills
- Microsoft OfficeGoogle Workspace
Requirements
- Have at least 2 years of experience supporting case managers at a US personal injury law firm.
- Have hands-on experience scheduling medical appointments.
- Have hands-on experience requesting medical records and bills.
- Demonstrate strong written and spoken English.
- Be organized and detail-oriented, with reliable follow-through across many active cases.
- Be comfortable with Microsoft Office or Google Workspace and a legal case management platform.
- Be available full-time during US Pacific business hours.
- Have reliable internet and a dedicated workspace.
- Premises liability (slip-and-fall or trip-and-fall) case experience is a plus.
- Experience working through remote desktop access to a firm's systems is a plus.
Responsibilities
- Schedule client medical appointments and keep treatment calendars up to date.
- Request medical records and bills, and follow up with providers until they arrive.
- Keep case files organized and current in the firm's case management software.
- Track deadlines and outstanding items, and flag anything at risk to the case manager.
- Communicate with clients, medical providers and insurance representatives to collect missing information.
- Prepare correspondence, forms and simple status updates.
- Protect client confidentiality at all times.
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