Director, Digital Partner Experience & Programs
O
OptivCybersecurity
This position will be fully remote and can be hired anywhere in the continental U.S.Full-TimeDirector
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 8+ years of experience in partner programs, channel operations, partner marketing, digital platforms, go-to-market programs, or a related field required; 3+ years leading complex, cross-functional programs or teams at the director level or equivalent required
- Required Skills
- Change Management
Requirements
- Bachelor's degree required.
- 8+ years of experience in partner programs, channel operations, partner marketing, digital platforms, go-to-market programs, or a related field required.
- 3+ years leading complex, cross-functional programs or teams at the director level or equivalent required.
- Experience owning or significantly contributing to a partner portal, PRM platform, digital ecosystem, marketplace, or comparable B2B platform.
- Experience translating business requirements into platform roadmaps, scalable workflows, and measurable programs.
- Strong understanding of channel and alliance models, partner journeys, enablement, co-selling, and joint go-to-market motions.
- Experience working across sales, marketing, operations, IT, enablement, and executive leadership.
- Strong analytical skills and experience defining KPIs, interpreting engagement data, and communicating business outcomes.
- Stakeholder management, written communication, presentation, and change-management skills.
- Cybersecurity, technology solutions, distribution, or channel ecosystem experience preferred.
Responsibilities
- Own the strategy, roadmap, governance, and day-to-day performance of the Optiv One Partner Portal.
- Drive partner onboarding, adoption, engagement, and ongoing utilization of portal capabilities.
- Manage the partner journey across onboarding, content submission, enablement, communications, campaign activation, and performance visibility.
- Gather requirements and prioritize platform enhancements based on partner feedback, seller needs, business value, and technical feasibility.
- Partner with IT, product, sales operations, marketing, enablement, and vendors to deliver platform improvements and integrations.
- Develop scalable go-to-market programs and coordinate enablement, content, campaigns, seller activation, and field engagement plans.
- Build processes, governance, service levels, and operating rhythms for partner experience programs.
- Manage partner request intake, prioritization, and execution, balancing strategic value and available resources.
- Define and report partner experience metrics, and develop dashboards and executive-level reporting on business impact.
- Use partner feedback, seller insights, platform analytics, and performance data to continually improve the experience.
View Full Description & ApplyYou'll be redirected to the employer's site
