Automation Engineer, Provisioning & Onboarding

New

SentinelOneCybersecurity SaaS

Remote in CZ/SKFull-TimeMiddle

Salary not disclosed

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Job Details

Have 5 or more years of provisioning automation experience.
Have experience with provisioning or workflow tooling and platforms.
Have experience with Python, Workato, Make, and other automation tools.
Have experience in provisioning, entitlement or licensing, order management, sales operations, or customer support operations.
Be able to turn manual, multi-step processes into documented, testable, automated workflows.
Have project scoping and prioritization skills and connect technical work to revenue and SLA impact.
Be organized and detail-oriented, meet tight deadlines, and collaborate effectively in a fast-paced environment.
Have strong written and verbal communication skills.
Salesforce automation, flows, or integrations experience is preferred.
IT or cybersecurity industry experience and prior SaaS provisioning or onboarding experience are preferred.

Expand provisioning automation coverage to free the team to focus on high-touch operational needs.
Partner with Product and GTM to build and test provisioning workflows ahead of product rollouts, and resolve systemic bottlenecks and process gaps.
Connect Salesforce, licensing and entitlement platforms, and product consoles so closed orders trigger downstream provisioning automatically.
Scope initiatives, write requirements, and drive progress with IT and Engineering partners on integrations, access, and tooling.
Size and prioritize initiatives by revenue, SLA, and customer impact, keeping the roadmap tied to month- and quarter-end needs.
Support automated tools, scripts, and runbooks for Provisioning Operations and resolve technical blockers in daily workflows.
Test automated pipelines, monitor and handle exceptions and approval routing, and maintain entitlement and compliance controls.
Build reverse and conversion workflows to migrate customers, revoke access, reclaim licenses, and close instances at term end.
Document workflows and exceptions, and report automation coverage, time saved, and error rates to leadership.

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