Dutch Bol.com Customer Advisor
A
Atlean WorldE-commerce
If you're living in PortugalFull-Time
Salary not disclosed
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Job Details
- Languages
- Native level of written and verbal communication skills in Dutch
- Required Skills
- Customer serviceComputer skillsTroubleshooting
Requirements
- Have native-level written and verbal communication skills in Dutch.
- Be living in Portugal.
- Be available to work rotating shifts.
- Have good computer skills.
- Have a high school diploma.
Responsibilities
- Listen to customers’ questions and concerns and provide answers and solutions.
- Troubleshoot issues regarding orders, deliveries, payments, and returns.
- Serve as a point of contact for external sellers.
- Provide information about digital products.
- Escalate and reroute issues to other departments.
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