Senior Product Manager, Payments
New
J
JobgetherPayments technology
CanadaFull-TimeSenior
SalaryCanada, Tier 1: CAD $122,000–$155,000. Canada, Tier 2: CAD $117,000–$149,000.
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Job Details
- Experience
- At least 5 years of product management experience, including 1 or more years working with payments, fintech, checkout, or billing products.
- Required Skills
- Product Management
Requirements
- At least 5 years of product management experience, including 1 or more years working with payments, fintech, checkout, or billing products.
- Working understanding of payment ecosystems, including gateways, processors, acquirers, tokenization, and alternative payment methods.
- Familiarity with one-time payment flows such as authorization holds, delayed capture, and settlement, or recurring billing mechanics such as retries, dunning, and stored payment credentials.
- Track record of shipping product features with engineering teams from requirements and prioritization through launch and evaluation.
- Ability to write clear, actionable specifications, explain prioritization decisions, define measurable outcomes, and manage scope.
- Comfort working closely with engineers, understanding technical trade-offs, interpreting payment performance data, and using evidence to guide product decisions.
- Experience coordinating multidisciplinary teams, maintaining execution momentum without formal authority, resolving dependencies, and escalating risks or decisions.
- Excellent written and verbal communication to explain complex requirements and recommendations to technical teams and business stakeholders.
- Resourceful, self-directed approach, strong organizational skills, and ability to manage shifting priorities.
- Experience with payment launches in APAC, the EEA, or LATAM; high-volume consumer businesses, marketplaces, travel, or e-commerce; or disputes and chargeback analysis is an additional advantage.
Responsibilities
- Collaborate with payments leadership to define roadmap priorities and recommend data-backed adjustments to product strategy.
- Manage the mission-aligned team's backlog, establish priorities, and facilitate planning sessions.
- Write product requirements and business specifications covering technical dependencies, payment failure scenarios, reconciliation, and scope.
- Coordinate engineering, data, product, and commercial stakeholders from discovery and requirements through implementation and launch.
- Design and evaluate payment routing and retry experiments, analyze authorization outcomes, and recommend improvements.
- Monitor authorization rates, decline patterns, cost per transaction, and settlement performance, and turn findings into recommendations.
- Research payment infrastructure and alternative payment methods in new markets and develop specifications for international launches.
- Work with fraud prevention and disputes specialists on routing, authorization, authentication, and related payment processes.
- Support monthly payments reporting for Finance, including delivery progress, target performance, and upcoming priorities.
- Track payment regulations, Strong Customer Authentication (SCA), card network rules, and alternative payment method adoption.
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