Senior Product Manager, Payments
S
Super.comPayments, fintech
Location: Canada; Secondary Locations: United States; Workplace: RemoteFull-TimeSenior
Salary$124K - $180K; $124K – $180K • Multiple Ranges; USA: $124K – $180K; CAN - Tier 1: CA$122K – CA$155K; CAN - Tier 2: CA$117K – CA$149K
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Job Details
- Experience
- 5+ years of experience in Product Management, including 1+ year working on payments, fintech, checkout, or billing products.
- Required Skills
- Product Management
Requirements
- Have 5+ years of Product Management experience, including 1+ year working on payments, fintech, checkout, or billing products.
- Have working knowledge of a modern payments stack, including gateways, processors and acquirers, tokenization, and alternative payment methods.
- Understand one-time payment mechanics such as authorization holds, delayed capture, and settlement, or recurring billing mechanics such as dunning, retries, and credential-on-file, and be curious to learn the other.
- Have shipped features end to end with engineering, from requirements through launch.
- Write clear requirements, explain prioritization decisions, and maintain disciplined scope.
- Have sufficient technical and data fluency to work closely with engineers, understand technical tradeoffs, and analyze performance data.
- Be able to coordinate a cross-functional team and keep work moving without formal authority, and know when to escalate.
- Communicate clearly with engineers and stakeholders in writing and verbally.
- Be resourceful and self-directed when managing shifting priorities in a fast-moving environment.
- Bonus: Have exposure to payments launches in new markets, particularly in APAC, EEA, or LATAM.
- Bonus: Have experience in high-volume consumer businesses and familiarity with marketplace, travel, or e-commerce payment flows.
- Bonus: Have exposure to disputes and chargeback data.
Responsibilities
- Contribute to the payments roadmap with the Head of Payments and prioritize the MAT backlog, using data-backed recommendations when appropriate.
- Write PRDs and business requirements covering failure paths, reconciliation impact, and explicit scope boundaries.
- Lead the payments MAT day to day by running planning and team rituals, prioritizing the backlog, and serving as the main stakeholder contact.
- Sequence work, remove blockers, manage scope, and escalate tradeoffs that affect priorities or timelines.
- Run routing and retry experiments, evaluate results, and recommend changes to improve routing and authorization performance.
- Research local payment method coverage and write requirements for new-market launches in partnership with the Head of Payments.
- Analyze authorization rates, decline patterns, cost per transaction, and settlement performance, and recommend improvements.
- Contribute to monthly Finance reporting on delivery, performance against targets, and upcoming priorities.
- Track industry and regulatory changes, including SCA, network rules, and alternative payment method adoption, and flag their impact on the roadmap.
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