Senior ITCR / Requirements Analyst
New
J
JobgetherGovernment IT
Based in the United StatesFull-TimeSenior
Salary79,390 - 122,870 USD per year
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Job Details
- Experience
- A bachelor’s degree and at least 10 years of related experience are required. A master’s degree with at least 8 years of related experience, or an additional 4 years of related experience in lieu of a degree, may be accepted.
- Required Skills
- AgileMicrosoft Power BIServiceNow
Requirements
- Have a bachelor’s degree and at least 10 years of related experience; alternatively, a master’s degree with at least 8 years of related experience, or 4 additional years of experience in lieu of a degree, may be accepted.
- Bring at least 10 years of experience as a business, systems, or requirements analyst on IT programs, including lead responsibility for requirements and analysis on enterprise IT initiatives.
- Have experience leading requirements elicitation, business process re-engineering, gap and alternatives analyses, and business cases or cost-benefit assessments.
- Have experience researching technology options, preparing ROM estimates, and developing executive-level presentations and materials for governance boards.
- Have experience writing epics, user stories, and acceptance criteria, and leading User Acceptance Testing in an Agile environment.
- Be familiar with IT service management platforms such as ServiceNow.
- Understand IT service management, cybersecurity and Risk Management Framework considerations, and Department of Defense IT governance and acquisition processes.
- Have facilitation, analytical, writing, and executive communication abilities, and experience mentoring analysts and working independently with limited day-to-day supervision.
- Preferred certifications include CBAP, PMI-PBA, PMP, ITIL 4 Managing Professional, or SAFe Product Owner/Product Manager.
- Additional preferred expertise includes DoW, DoD, or Intelligence Community IT capability, portfolio, or requirements processes; DoDI 5000.82, DoDI 8115.02, or the DoD 5000 Adaptive Acquisition Framework; Technology Business Management; IT investment analysis; CSAT, CES, XLAs, Power BI, quantitative analysis, and Lean Six Sigma Green or Black Belt.
Responsibilities
- Lead stakeholder workshops and interviews, document system requirements, develop use cases, and prioritize requirements for assigned IT Capability Requests.
- Review business processes, assess gaps and alternatives, and evaluate options based on mission needs, cost, risk, cybersecurity, and long-term supportability.
- Research industry trends and emerging technologies, including AI, automation, and analytics, and prepare market research reports, ROMs, and cost-benefit analyses.
- Develop ITCR Support Packages, metrics, reports, and briefing materials for Program Management Reviews, governance boards, and technical forums.
- Convert approved capabilities into development epics, user stories, and acceptance criteria for IT service management and collaboration platforms.
- Contribute to project Surge Plans covering milestones, resources, deliverables, and impacts.
- Lead User Acceptance Testing, assess change impacts, and prepare user communications and training materials.
- Support customer experience roadmaps, analysis reports, and annual KPI and performance review recommendations using quantitative analysis and benchmarking.
- Establish requirements management standards and templates, ensure traceability, provide ITCR status updates, and mentor business analysts.
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