Customer Success Manager
New
J
JobTarget Integration SandboxCustomer success software
100% remote anywhere in CanadaFull-TimeManager
SalaryCAD $70,000 – $85,000 per year plus bonus
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Job Details
- Languages
- Fluent English; French is a strong asset
- Experience
- 3+ years in customer success or account management
- Required Skills
- SalesforceCustomer SuccessHubSpotAccount ManagementCRM
Requirements
- Have 3+ years in customer success or account management.
- Have experience with a CRM such as Salesforce or HubSpot.
- Be fluent in English.
- French is a strong asset.
Responsibilities
- Own a book of 40–60 customer accounts.
- Run onboarding calls.
- Conduct quarterly business reviews.
- Spot renewal opportunities.
- Identify upsell opportunities.
- Work with Support and Product on customer feedback.
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