Part-Time Support Specialist
J
JobTarget Integration SandboxCustomer support
Remote - United States, Shifts are scheduled between 8am and 10pm Eastern.Part-TimeJunior
Salary18 - 24 USD per hour
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Job Details
- Experience
- 1+ year of customer service experience
- Required Skills
- Customer serviceTroubleshooting
Requirements
- Have a high school diploma or GED.
- Have at least 1 year of customer service experience.
- Be able to type at least 40 words per minute.
- Be available to work at least 20 hours per week, including some evenings and weekends.
- Have a quiet home workspace.
- Have a reliable high-speed internet connection.
Responsibilities
- Answer customer questions by phone.
- Answer customer questions by email.
- Answer customer questions through live chat.
- Troubleshoot account issues.
- Troubleshoot login issues.
- Escalate technical problems to the engineering team.
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