Prior Authorization Pharmacy Technician

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Shields Health SolutionsSpecialty pharmacy
Location: Remote; Job Location: ['RI']Full-TimeJunior
Salary20 - 22 USD per hour
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Job Details

Experience
Minimum 1 year of Pharmacy Technician experience
Required Skills
Microsoft OfficeData entry

Requirements

  • Have at least 1 year of Pharmacy Technician experience.
  • Have a high school diploma or GED.
  • Be Rhode Island state registered and/or certified as a Pharmacy Technician where applicable.
  • Have CPhT or equivalent national certification; this is strongly preferred but not required generally.
  • Have national certification at hire if your state of residence does not offer pharmacy technician registration.
  • Obtain any additional required credentials within a mutually agreed-upon timeframe and maintain required licensure and certification.
  • Have solid computer skills, including proficiency with Outlook, Teams, Word, Excel, PowerPoint, internet navigation, and web-based platforms.
  • Be prepared to complete a data-entry and computer-skills assessment as part of the pre-employment process.
  • Travel occasionally as business needs require.

Responsibilities

  • Communicate with insurance companies to facilitate medication approvals through prior authorizations.
  • Help patients access financial assistance through foundations, manufacturer programs, and other funding resources.
  • Use pharmacy operating systems to enter data, adjudicate claims, process refills, and create follow-up action plans.
  • Document patient concerns, prior authorization updates, and financial assistance needs in databases, electronic medical records, and email systems.
  • Collaborate with physicians' offices, pharmacists, and pharmacy liaisons to coordinate patient care.
  • Assist patients with pharmacy insurance claims and coverage-related issues, and provide phone support to help improve medication adherence.
  • Maintain accurate records of patient communications and case activity while protecting confidential information.
  • Research and analyze information, manage database data, and identify trends and process improvements.
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20 - 22 USD per hour
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