Prior Authorization Pharmacy Technician

Location: Remote; Job Location: ['NH']Full-TimeJunior

Salary20 - 22 USD per hour

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Job Details

Have at least 1 year of Pharmacy Technician experience.
Hold a high school diploma or GED.
Be New Hampshire State Registered and/or State Certified as a Pharmacy Technician where applicable.
CPhT or equivalent national certification is strongly preferred but not required.
Hold national certification at hire if your state of residence does not offer pharmacy technician registration.
Obtain any additional required licensure within a mutually agreed-upon timeframe and maintain required licensure and certification.
Have strong customer service and patient communication skills.
Experience with insurance claims, medication access, prior authorizations, or pharmacy operations is preferred.
Have solid computer skills, including Microsoft Outlook, Teams, Word, Excel, and PowerPoint, and the ability to navigate internet and web-based platforms.
Complete a pre-employment assessment of data entry and computer skills.

Communicate with insurance companies to facilitate medication approvals through prior authorizations.
Help patients access financial assistance through foundations, manufacturer programs, and other funding resources.
Use pharmacy operating systems to enter data, adjudicate claims, process refills, and create follow-up action plans.
Document patient concerns, prior authorization updates, and financial assistance needs across databases, electronic medical records, and email systems.
Collaborate with physicians' offices to support timely and appropriate medication therapy.
Maintain accurate records of patient communications and case activity, and help resolve pharmacy insurance coverage issues.
Partner with pharmacists and pharmacy liaisons to coordinate patient care, provide phone support, and support medication adherence.
Research and analyze information, manage data in database applications, and recommend process improvements.
Protect confidential information and maintain compliance with privacy requirements.
Travel occasionally as business needs require.

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