Logistics & Operations Assistant (Afternoon Shift)
New
V
ValatamCommercial services
Argentina, Colombia, Ecuador, Guatemala, Peru, Venezuela, 9:00 AM – 6:00 PM PSTFull-TimeSenior
SalaryHourly rate equivalent to USD $696 – $1,044/month (experience-based).
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Job Details
- Languages
- Fluent in English (C1/C2) and Spanish
- Experience
- 2–5 years of experience in operations, administrative support, or customer-facing roles
- Required Skills
- Microsoft OfficeGoogle WorkspaceAsanaNotionCRM
Requirements
- Fluent in English (C1/C2) and Spanish.
- Have 2–5 years of experience in operations, administrative support, or customer-facing roles.
- Work independently and manage multiple priorities.
- Make sound decisions and adapt to evolving or partially documented workflows.
- Be proficient in Google Workspace and Microsoft Office.
- Have a quiet home office with stable internet (≥10 Mbps download / 2 Mbps upload) and a backup connection.
- A Bachelor's or Associate's degree is preferred.
- Experience with Asana, Notion, Trello, or similar project management tools is a plus.
- Familiarity with CRM, ERP, or order management systems is a plus.
Responsibilities
- Execute and monitor administrative tasks across departments within established timelines.
- Maintain accurate data entry and update records in CRM and internal systems.
- Respond professionally and promptly to customer and internal inquiries via email and chat.
- Coordinate scheduling, follow-ups, and documentation.
- Keep customer files, notes, and records organized and accessible.
- Prepare clear, error-free customer-facing documentation and reports.
- Identify potential issues or delays and escalate them to the appropriate coordinator.
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