Community Account Manager - North
C
CareDxHealthcare diagnostics
Remote: US Only rolesFull-TimeManager
SalaryThis is an anticipated base salary range plus incentive variable compensation in the United States. $161,000 — $180,000 USD
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Job Details
- Experience
- Minimum of 2 years sales or account management experience in the healthcare industry
- Required Skills
- SalesforceMicrosoft ExcelAccount Management
Requirements
- Hold a science-based bachelor’s degree, such as in biology or chemistry.
- Have a minimum of 2 years of healthcare sales or account management experience.
- Have experience selling into physician-owned practices and hospitals and navigating multiple stakeholders in a “total office call.”
- Bring clinical or sales experience in Transplant, Nephrology, Molecular Diagnostics or Lab; these areas are highly preferred.
- Demonstrate strong interpersonal skills for building and maintaining relationships with nephrology professionals.
- Have a track record of developing effective account strategies that maximize business outcomes.
- Show a history of winning new business and exceeding sales quotas.
- Have strong written and oral communication and organizational skills.
- Be willing to travel up to 75% or greater within the region, including frequent day trips.
- Be proficient with Word, Excel, PowerPoint, Outlook, Salesforce.com and analytical tools.
Responsibilities
- Develop and execute strategic account plans to drive business growth, adoption, market share and sales targets.
- Educate community nephrologists on AlloSure testing and CareDx Pharmacy services using knowledge of therapeutic areas, scientific concepts, testing platforms, mechanisms, processes and clinical studies.
- Identify customer stakeholders and influencers and build relationships and partnerships.
- Solicit customer feedback, identify additional needs, and resolve issues promptly while managing expectations.
- Forecast and manage the sales pipeline and growth strategies at account and territory levels.
- Prepare performance reports for regional leadership, including insights into strategy effectiveness, ROI and performance indicators.
- Partner with Commercial, Marketing, Customer Experience, Medical Affairs, Market Access and Operations teams to address customer needs.
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