Communications and Social Media Manager

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Location: Remote; Secondary Locations: Japan (Remote), Slovakia (Remote), Spain (Remote), Czechia (Remote), Switzerland (Remote), Estonia (Remote), Singapore (Remote), Slovenia (Remote), Mexico (Remote), Portugal (Remote), USA (Remote), Israel (Remote), Kyrgyzstan (Remote), Bulgaria (Remote), Austria (Remote), Iceland (Remote), Croatia (Remote), Hungary (Remote), Ireland (Remote), Canada (Remote), South Africa (Remote), Brazil (Remote), Greece (Remote), Mauritius (Remote), UK (Remote), Romania (Remote), Cyprus (Remote), Malta (Remote), Latvia (Remote), Argentina (Remote), Bosnia and Herzegovina (Remote), Poland (Remote), Uruguay (Remote)Full-TimeManager

SalaryUnited States: $129,000 USD annually; United Kingdom: £97,300 GBP annually; Canada: C$183,200 CAD annually; Europe/Rest of World: €113,750 EUR annually. Offers equity.

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Job Details

Experience: 6+ years in communications, including PR and social media, ideally in tech.
Required Skills: Project Management

Requirements

Have 6+ years of communications experience, including PR and social media; tech experience is preferred.
Demonstrate excellent writing skills and the ability to explain products clearly without jargon.
Have hands-on social media content development and community management experience on X, Facebook, Reddit, LinkedIn, Instagram, TikTok, Threads, and Bluesky.
Bring media relations experience, including pitching journalists, handling inquiries, and building press relationships.
Have experience measuring social media and earned media reach, engagement, sentiment, and campaign impact, and reporting on results.
Demonstrate fluency in online culture and strong judgment about when to join a conversation.
Be able to manage multiple campaigns, content calendars, and approval cycles with cross-functional team members.
Have a proven ability to manage projects from kickoff through delivery.
Expect an average full-time commitment of 40 hours per week.
Be prepared to attend meetings on camera via video conferencing.
Expect to travel at least twice a year for an all-hands meetup and a team retreat, each around 4–5 days.

Responsibilities

Write social media copy that explains products clearly and without jargon.
Manage social media mentions and communities.
Coordinate proactive announcements across press, social, and community channels.
Manage incoming press requests and build press relationships.
Measure social media and earned media reach, engagement, sentiment, and campaign impact.
Report on key performance metrics and turn results into recommendations.
Run campaigns, content calendars, and approval cycles with cross-functional team members.
Own projects from scoping and kickoff through delivery and postmortem.

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