Regional Associate, Growth & Competition (Great Lakes & Smoky Mountain Region)

M
Maleda TechShort-term rentals
Remote (within the U.S.), Eastern or Central time zone preferredContractEntry
Salary20 - 23 USD per hour
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Job Details

Experience
1-2 years of experience in inside sales, business development, account management, or host or partner success and onboarding, ideally at a marketplace or tech platform
Required Skills
SalesforceTableauGoogle SheetsAccount Management

Requirements

  • Build rapport quickly with people you have not met, on phone and video.
  • Be comfortable with outbound outreach and a high daily call volume.
  • Manage a large portfolio and daily call plan in an organized, self-directed manner.
  • Read dashboards, identify patterns, and explain data simply.
  • Follow up persistently and respectfully, and adapt to different conversations.
  • Use good judgment and integrity within compliance guidelines.
  • Preferred: 1-2 years of experience in inside sales, business development, account management, or host or partner success and onboarding, ideally at a marketplace or tech platform.
  • Preferred: customer service, sales, or hospitality experience; internships count.
  • Preferred: completed bachelor's degree or expected completion within the next 6 months; any field.
  • Preferred: familiarity with Salesforce, Gong, or Mixmax.
  • Preferred: experience with Google Sheets or Tableau.

Responsibilities

  • Analyze listing optimization opportunities and performance trends across a portfolio of high-potential host accounts.
  • Act on data-driven opportunities that help hosts attract more bookings.
  • Make roughly 10-20 outbound calls per day and reach hosts through video meetings and email.
  • Present data using charts and approved tools, and explain the platform's value to hosts.
  • Help hosts compare their pricing across booking platforms and address common questions and objections.
  • Maintain a baseline understanding of technical integrations with software partners.
  • Document conversations, classifications, and follow-ups in Salesforce, Gong, and team trackers.
  • Track quarterly goals, adjust the approach weekly, and share learnings and best practices with the team.
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20 - 23 USD per hour
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