Social Media Manager
New
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KittySpout / DoggySpoutPet products
New York City, New York, United States. Toronto, Ontario, Canada. London, England, United Kingdom. Berlin, Berlin, Germany. Mexico City, Mexico City, Mexico. Bogotá, Bogota, Colombia, Overlap with the US and Canada, where most of our audience is.Full-TimeManager
Salary3,000 - 4,500 USD per month
Apply NowOpens the employer's application page
Job Details
- Languages
- Native-level written English
- Experience
- 2+ years personally running organic social for a DTC or consumer brand
- Required Skills
- FigmaCanva
Requirements
- Have 2+ years personally running organic social for a DTC or consumer brand.
- Provide proof of accounts you grew and the results you achieved.
- Create and publish organic content yourself, rather than only approving work or managing an agency.
- Manage two brands across social channels and tailor content to each platform.
- Build on-brand graphics and stories using Canva, Figma, or similar.
- Write hooks and captions and shoot and edit short-form video.
- Use TikTok and Instagram regularly to identify trends.
- Read saves, shares, reach, and engagement data and adapt content accordingly.
- Have native-level written English.
- Overlap with US and Canada time zones.
Responsibilities
- Own the organic content strategy for KittySpout and DoggySpout across all social media channels.
- Plan the content calendar one week ahead for each brand and platform.
- Write hooks and captions, shoot and edit short-form video, and design day-to-day graphics and stories.
- Spot trends daily and publish trend content the same day.
- Review creator and UGC content, repurpose suitable content for organic social, and give feedback to the creator team.
- Reply to comments and DMs within 24 hours, keep the Facebook group active, and engage with tagged mentions.
- Flag customer issues to Customer Support the same day.
- Report on performance weekly and adjust content based on results.
- Set organic social KPI targets with the Influencers & Partnerships Manager and update the department scorecard weekly.
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