Social Media & Content Manager
New
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KittySpout / DoggySpoutDTC pet products
Workable locations: New York City, New York, United States. Toronto, Ontario, Canada. London, England, United Kingdom. Berlin, Berlin, Germany. Mexico City, Mexico City, Mexico. Bogotá, Bogota, Colombia, Overlap with the US and Canada, where most of our audience.Full-TimeManager
Salary3,000 - 4,500 USD per month
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Job Details
- Languages
- Native-level written English
- Experience
- 2+ years personally running organic social for a DTC or consumer brand
- Required Skills
- FigmaCanva
Requirements
- Have 2+ years personally running organic social for a DTC or consumer brand.
- Provide proof of accounts grown and measurable results.
- Have native-level written English.
- Be able to run two brands across social channels and tailor content to each platform and brand.
- Create clean, on-brand graphics and stories using Canva, Figma, or similar.
- Write hooks and captions and shoot and edit short-form video.
- Spot trends on TikTok and Instagram.
- Use saves, shares, reach, and engagement data to adjust content.
- Overlap with US and Canada time zones.
- Be available to work overtime or weekends if needed.
Responsibilities
- Own organic content strategy for KittySpout and DoggySpout across social media channels.
- Plan the next week's content calendar for each brand and platform.
- Write hooks and captions, shoot and edit short-form video, and design daily graphics and stories.
- Spot trends and publish trend content the same day.
- Review creator and UGC content, repurpose selected content for organic social, and share feedback with the creator team.
- Reply to comments and DMs within 24 hours, maintain the Facebook group, and engage with tagged mentions.
- Flag customer issues to Customer Support the same day.
- Report weekly on performance and changes to content, set KPI targets with the Influencers & Partnerships Manager, and update the department scorecard.
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