People Operations Coordinator
New
S
SalesloftHR operations
United States, Remote. This is a fully remote opportunity and can be worked from any location in the United States.ContractJunior
SalaryBase Pay Range $50,000 — $70,000 USD
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Job Details
- Experience
- 2-4 years in HR operations, shared services, or HR administration
- Required Skills
- JiraServiceNow
Requirements
- Have 2–4 years of experience in HR operations, shared services, or HR administration.
- Have hands-on HRIS experience.
- Have experience with a case management tool such as JIRA, HappyFox, or ServiceNow.
- Demonstrate attention to detail and discretion when handling confidential data.
- Communicate clearly in writing.
- Be comfortable supporting business leaders and managers and working across time zones and cultures.
- Global employment practices and multi-country HR administration experience are preferred.
- Experience supporting a high-growth or sales-led organization is preferred.
- Experience with process documentation, reporting, or workflow automation is preferred.
Responsibilities
- Manage the employee lifecycle for the assigned business function, from offer through exit, including offer letters, background checks, onboarding, and offboarding.
- Maintain employee data in HiBob and ADP, process employee changes, and audit records and personnel files.
- Respond to employee and manager questions through people@ and HappyFox, resolving routine requests and escalating complex or sensitive issues.
- Support benefits and mobility questions and keep People Business Partners informed on mobility cases.
- Partner with the assigned People Business Partner and support employee relations cases by maintaining documentation, coordinating investigation logistics, and preparing paperwork.
- Administer promotion processes and support compensation cycle execution and compensation analysis requests.
- Manage engagement surveys and prepare data and pre-reads for leadership reviews, QBRs, and talent calibration.
- Fulfill data requests, run reports and headcount reconciliations, and support audits, compliance filings, record retention, policy acknowledgments, and vendor invoices.
- Maintain SOPs, identify recurring case themes, and test HRIS and workflow changes to improve team processes.
- Serve as the expert for an assigned country, reviewing country-specific documents and supporting local filings and vendor relationships.
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