School Success Manager
A
AtomiEducation technology
Remote (Western Australia, AU)Full-TimeManager
Salary not disclosed
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Job Details
- Required Skills
- Customer SuccessHubSpotAccount Management
Requirements
- Experience in the education sector is highly regarded, particularly with secondary schools or educational staff.
- Ability to balance a trusted-advisor relationship with a commercial growth agenda.
- Experience making outbound calls and conducting high-level business discussions.
- Experience delivering training, workshops or presentations to varied audiences, including senior executives.
- Ability to build trust and credibility with stakeholders.
- Experience in fast-paced, collaborative environments, with the ability to prioritise and adapt.
- Commitment to continuous improvement, a questioning mindset and openness to constructive feedback.
- Familiarity with CRM systems; HubSpot is preferred.
- A valid Working With Children Check (WWCC).
- Startup or EdTech experience is advantageous but not required.
Responsibilities
- Manage the full relationship with a portfolio of existing schools, from rollout and adoption through renewal and expansion.
- Help School Executives structure and manage school-wide Atomi deployments.
- Coach senior teachers and customers on Atomi’s methodology, pedagogy and product.
- Use data and insights to manage activation and address at-risk schools.
- Develop and execute account plans to expand customer relationships and drive revenue growth.
- Engage new contacts and departments through outbound activity within schools.
- Manage renewal and expansion pipelines, lead demos and negotiate pricing.
- Partner with Sales, Product and Marketing to improve the customer experience and translate customer challenges into solutions.
- Represent Atomi through case studies, conference presentations, content marketing and thought leadership.
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