Director of Resident Maintenance

K
KPI SolutionsWarehouse automation
Workable workplace: remoteFull-TimeDirector
Salary not disclosed
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Job Details

Experience
Minimum of 10+ years’ experience in engineering leadership

Requirements

  • Bachelor’s degree in mechanical, electrical, or industrial engineering.
  • Master’s degree or MBA is a strong asset.
  • Minimum of 10+ years’ experience in engineering leadership.
  • Experience in high-speed manufacturing, supply chain logistics, distribution centers, or industrial material handling.
  • Reliability Engineering background and ability to discuss metrics such as MTTR and MTBF.
  • Deep technical understanding of automated warehouse environments, complex conveyor systems, robotics, controls, and PLCs.
  • Advanced familiarity with CMMS tools such as MaintainX or EAM and data tracking tools for preventative workflows.
  • Excellent communication skills and ability to negotiate in high-pressure customer situations.
  • Strong customer focus and ability to build trust and relationships.
  • Willingness to travel up to 30–40% for site startups, site audits, and meetings with customer stakeholders.

Responsibilities

  • Oversee complex customer sites using advanced material handling systems.
  • Standardize preventative, predictive, and corrective maintenance programs across sites.
  • Serve as the senior escalation point for client partners and conduct performance reviews.
  • Ensure compliance with service level agreements and key performance indicators.
  • Manage the Resident Maintenance P&L, resource allocation, contract optimization, and spare parts procurement.
  • Partner with Sales to develop staffing, skills, RACI, job descriptions, and operational requirements for new site deployments.
  • Enforce safety practices and compliance with OSHA, local regulations, and internal operating procedures.
  • Use CMMS data and analytics to identify inefficiencies and optimize asset life and labor.
  • Build, mentor, and develop engineering and technical teams.
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