Mobile Growth Manager - CRM (Braze)

J
JobgetherMobile applications
Based in GermanyFull-TimeManager
Salary not disclosed
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Job Details

Experience
At least 2 years of experience using Braze, Customer.io, Iterable, or a comparable CRM automation platform
Required Skills
HTMLA/B testingLooker

Requirements

  • Have at least 2 years of experience using Braze, Customer.io, Iterable, or a comparable CRM automation platform.
  • Demonstrate proficiency planning, building, and launching CRM campaigns.
  • Have practical experience with A/B testing and experimentation across digital marketing channels.
  • Interpret experiment results and implement data-driven improvements.
  • Be proficient with mobile analytics and reporting tools such as Amplitude, Mixpanel, Looker, or Periscope.
  • Be able to extract insights and build clear, informative visualizations.
  • Understand growth metrics, statistics, and performance measurement.
  • Have experience with campaign personalization, audience segmentation, customer attributes, and automated lifecycle communications.
  • Be familiar with HTML and able to troubleshoot or optimize email templates and campaign content across devices and email clients.
  • Understand user psychology and factors influencing engagement and retention in mobile applications.
  • Communicate and collaborate effectively with clients, analysts, and cross-functional teams.

Responsibilities

  • Plan, implement, and optimize CRM campaigns using Braze, including audience segmentation, targeting, and personalized engagement.
  • Build behavior-based campaigns and lifecycle journeys using Liquid logic.
  • Manage and optimize custom attributes within Braze.
  • Collaborate with data analytics teams to use user data and behavioral insights in CRM strategies.
  • Develop, test, and refine HTML modifications in Braze templates for different devices and email clients.
  • Design and execute A/B tests, analyze results, and improve engagement, conversion, and retention metrics.
  • Monitor campaign performance using mobile analytics platforms and communicate recommendations to stakeholders and clients.
  • Provide technical guidance, knowledge sharing, and training on Braze and its integration with other marketing tools.
  • Apply user psychology and behavioral insights to lifecycle communications for mobile app growth.
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