Technical Project Manager
C
ConstructorEcommerce SaaS
Location: Remote; Secondary Locations: Remote - Mexico, Remote - Argentina, Remote - Uruguay, Remote - Colombia, Remote - AMER, Remote - Brazil, Remote - ParaguayFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- At least 3 years of technical project management or onboarding project management experience, ideally in a SaaS environment.
- Required Skills
- RESTful APIsSaaSRisk Management
Requirements
- At least 3 years of technical project management or onboarding project management experience, ideally in a SaaS environment.
- Track record of owning delivery outcomes end to end.
- Ability to hold cross-functional contributors accountable through influence rather than direct authority.
- Strong organizational and communication skills to run multiple implementations in parallel.
- Customer-facing confidence to lead kickoffs, manage expectations, and align stakeholders through go-live.
- Ability to prioritize competing demands and maintain clarity under ambiguity.
- Technical fluency to direct integration specialists and translate between technical and business stakeholders is a plus.
- Exposure to ecommerce, product discovery, LLMs, catalog data feeds, integrations, and APIs is a plus.
- Experience coordinating implementations across internal teams, customer resources, and third-party partners is a plus.
Responsibilities
- Lead new-customer onboardings and additional-product rollouts from kickoff through integration, testing, and activation.
- Coordinate Constructor resources, customer resources, and partners against a shared implementation plan.
- Run kickoffs, set milestones, track dependencies, and maintain shared status updates.
- Serve as the customer's primary point of contact through activation and communicate progress, risks, and scope changes.
- Identify and escalate risks and blockers to keep implementations moving toward predictable delivery.
- Ensure handoffs from Sales into implementation and from implementation into Customer Success and Support.
- Maintain implementation plans and reporting in systems of record.
- Build repeatable implementation processes, templates, and standards, and help advance the automation-first operating model.
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