Specialty Care Manager (Maternal Health)
New
N
Nadia CareMaternal health
Location: Remote, United States. Remote positions are open to candidates in the contiguous US only.Full-TimeManager
Salary70,000 - 80,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Languages
- Bilingual English/Spanish a plus given the member populations served across our markets.
- Experience
- At least 3-5 years handling care coordination, maternal health operations, or contractor panel administration across multiple care verticals (Doulas, Registered Dietitians, IBCLCs)
- Required Skills
- Google WorkspaceSlack
Requirements
- Have at least 3-5 years of experience in care coordination, maternal health operations, or contractor panel administration across multiple care verticals.
- Demonstrate strong fluency with digital care systems and platforms, including Athena Health, Spruce, and Acuity.
- Be willing and able to participate in a structured, team-backed on-call rotation outside standard business hours.
- Have demonstrated experience evaluating contractor candidates and conducting structured interviews.
- Be highly organized and able to hold independent contractors accountable to administrative, charting, credentialing, and SLA standards.
- Have strong communication skills to support contractor accountability and operational coordination.
- Be comfortable with operational ambiguity, rapid scaling, and shifting responsibilities in a startup environment.
Responsibilities
- Track visit completion, labor attendance, and charting timelines across contracted specialists.
- Conduct charting and documentation audits, and follow up on incomplete or overdue records.
- Identify and escalate contractor administrative non-compliance, missed labor events, and boundary violations.
- Review invoices against active contracts to verify billing accuracy and rate adherence.
- Collect and maintain credentialing documents and track credentialing and payer-approval status.
- Lead interviews for incoming doula, registered dietitian, and lactation consultant candidates.
- Coordinate doula assignments and ensure members have a primary and confirmed backup doula before 30 weeks gestation.
- Communicate with members about birth support expectations, visit cadences, and labor activation protocols.
- Participate in an on-call rotation to confirm doula dispatch and manage backup handoffs during labor events.
- Maintain delivery tracking and produce monthly panel summaries covering assignments, delivery windows, renewals, and capacity.
View Full Description & ApplyYou'll be redirected to the employer's site
