Billing Specialist II

New
N
NRGRetail energy
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
1-2 years of commensurate experience in the field or a related area; 1-2 years of energy industry experience preferred.
Required Skills
Microsoft ExcelAnalytical SkillsOrganizational skillsPowerPoint

Requirements

  • Have a bachelor's degree in Finance, Accounting, or Business, or 1-2 years of commensurate experience in the field or a related area.
  • Bring 1-2 years of energy industry experience; this is preferred.
  • Demonstrate analytical, mathematical, and organizational skills.
  • Have knowledge of Microsoft PowerPoint, Word, and Excel.
  • Be able to communicate findings, make recommendations, and facilitate corrections.
  • Be able to multitask effectively in a fast-paced environment.

Responsibilities

  • Review and resolve daily exceptions identified through reports, internal communications, and customer inquiries.
  • Remediate customer issues accurately and promptly.
  • Execute and adhere to key controls in accordance with risk compliance documentation.
  • Identify enhancements and efficiencies to improve the timeliness, accuracy, and completeness of customer billing.
  • Participate in projects and perform other duties as assigned.
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