Salesforce Developer
New
C
ConnectisSalesforce consulting
Locations: Warszawa, Warszawa, Warszawa, Country code: PL; Realizacja usług 100% zdalnie.ContractSenior
Salary79 - 122 PLN per month
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Job Details
- Languages
- Pl C2, en B2; Biegła znajomość języka polskiego.
- Experience
- Minimum 5 lat
- Required Skills
- Salesforce
Requirements
- Have at least 5 years of practical Salesforce development experience.
- Have experience implementing or maintaining Salesforce Service Cloud solutions.
- Have experience creating, diagnosing, or maintaining integrations between Salesforce and external systems using REST/SOAP APIs or middleware platforms.
- Have practical knowledge of Service Cloud processes and features, especially case management, Service Console, and service-process automation.
- Demonstrate strong programming knowledge of Apex, SOQL, Lightning Web Components (LWC), and Salesforce Flow.
- Be fluent in Polish.
- Experience with Omni-Channel routing, Salesforce Knowledge, entitlement management, SLA, or digital customer service channels is an advantage.
- Experience with Informatica, SAP integrations, event-driven patterns, Salesforce DevOps, Copado, Git, Azure DevOps, Salesforce Agentforce, or Einstein is an advantage.
Responsibilities
- Design, implement, and maintain Salesforce integrations with internal and external systems using REST/SOAP APIs, Platform Events, Change Data Capture, and middleware.
- Configure and extend Salesforce Service Cloud, including Case Management, Service Console, custom objects and fields, validation rules, workflow automation, queues, Omni-Channel routing, Salesforce Knowledge, and entitlement/SLA processes.
- Design and optimize service processes for receiving, assigning, routing, escalating, and resolving cases.
- Work with Customer Service, Sales, Operations, and IT teams, advising on Salesforce capabilities, technical limitations, and integration options.
- Analyze business requirements and propose end-to-end technical solutions.
- Write unit tests and participate in releases.
- Develop, extend, and maintain Salesforce solutions using Apex, LWC, SOQL, and Salesforce Flow.
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