Property Manager (ACAM, HOA Management)
New
M
Manila RecruitmentProperty management
Philippines; Remote/Work from home, Monday to Friday, 9:00am to 5:000pm ESTFull-TimeEntry
Salary not disclosed
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Job Details
- Languages
- Strong written and verbal English communication skills
- Experience
- 3–5 years of experience in property management for condominium or residential housing.
- Required Skills
- Customer serviceGoogle SheetsGoogle Workspace
Requirements
- Have 3–5 years of property management experience in condominium or residential housing.
- Bring customer service experience; candidates with customer service experience are being considered for the Assistant Community Association Manager role.
- Have strong written and verbal English communication skills and the ability to build rapport with customers.
- Be highly organized, detail-oriented, and able to manage multiple requests simultaneously.
- Be proactive and responsive, with a commitment to follow-through and clear communication.
- Be able to work collaboratively with remote teams, vendors, and internal stakeholders.
- Be comfortable using Google Workspace tools, including Gmail, Google Drive, Google Sheets, and Google Chat.
- Condominium association, HOA, or residential property management experience is advantageous.
- Buildium or AppFolio familiarity is advantageous; Buildium experience is not required.
- Experience coordinating maintenance requests, documentation requests, or vendor communications is a plus.
Responsibilities
- Respond to condominium owners’ and residents’ inquiries and service requests by phone, text, email, and online portal.
- Coordinate with vendors, contractors, and service providers to address maintenance requests.
- Monitor ongoing issues, follow through to resolution, and keep stakeholders informed.
- Maintain association and property records, including board, bylaws, insurance renewal, and maintenance schedule documentation.
- Track and organize budgets, reserve studies, tax filings, insurance documents, and assessments.
- Assist with documentation requests from residents and other stakeholders.
- Coordinate with internal teams and management on operational tasks and requests.
- Schedule company social media posts across Facebook, Instagram, YouTube, and TikTok using provided content and captions.
- Maintain documentation in shared systems such as Google Drive and Sheets.
- Escalate complex issues or complaints to the Community Association Manager.
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