Senior Director, Client Strategy
New
A
AirshipMobile app marketing
Gummicube currently hires for this role within the United States. You must be based in an eligible Airship location. This is a fully remote position, Preference for candidates who can work effectively with teams and clients in the Pacific time zone.Full-TimeDirector
SalaryStarting Pay Range: $190,000-$205,000 USD per year. Equity is also offered with this role.
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Job Details
- Experience
- 8-10 years of experience in client strategy, account management, client services, digital marketing, or a related field; at least 4 years of experience leading and coaching teams.
- Required Skills
- Digital MarketingAccount Management
Requirements
- 8-10 years of experience in client strategy, account management, client services, digital marketing, or a related field.
- At least 4 years of experience leading and coaching teams.
- Experience setting a functional plan and translating it into clear goals, team capacity, and measurable results.
- A record of developing client strategies and account plans that improve outcomes, retention, or growth.
- Strong knowledge of mobile marketing and the ability to explain recommendations to senior clients.
- Experience overseeing client work from onboarding through ongoing service and performance reporting.
- Commercial experience with renewals, proposals, pricing, forecasting, or account expansion.
- Ability to lead across functions, develop other leaders, and make sound decisions when priorities compete.
- Direct experience with App Store Optimization, app store analytics, conversion testing, or mobile user acquisition is a plus.
- Experience supporting complex app launches or working with app store submission guidelines is a plus.
- Familiarity with the App Store, Google Play, Apple Search Ads, or Google App campaigns is a plus.
- Experience supporting enterprise clients in an agency-style engagement or working with distributed teams is a plus.
Responsibilities
- Lead client onboarding for the assigned portfolio and explain Gummicube’s technology, approach, and growth opportunities.
- Build relationships with senior client stakeholders and guide account plans based on client goals and performance data.
- Direct app store research, strategy, and testing recommendations to improve client visibility and conversion.
- Guide the team on app store submission requirements and technical or compliance questions, involving appropriate experts when needed.
- Oversee the quality and timeliness of client analyses, reports, performance updates, and other agreed deliverables.
- Support account retention and growth planning, including renewals, expanded services, and relevant Airship service opportunities.
- Develop portfolio revenue, retention, renewal, and opportunity forecasts; help shape proposals, pricing recommendations, and contract discussions within approved parameters.
- Collaborate with Business Development, Account & Client Services, product, data, creative, marketing, and engineering teams on client solutions and handoffs.
- Lead, coach, and develop the team through goals, feedback, career development, and performance management.
- Track market and platform changes, share client insights with Gummicube leaders, and use approved AI-enabled tools responsibly under company policy.
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