ServiceNow Platform Developer
New
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JobgetherFederal technology
Listing location: US; Workplace type: RemoteFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- At least five years of hands-on ServiceNow development experience
- Required Skills
- JavascriptServiceNow
Requirements
- Bachelor's degree in Computer Science, Information Technology, Information Systems, Business Administration, or a related field, or equivalent relevant experience.
- At least five years of hands-on ServiceNow development experience, including delivery in complex enterprise environments.
- Experience configuring ITSM Change Management workflows, approvals, business rules, and governance controls.
- Experience with Service Portal and Employee Center, including service catalogs, catalog items, custom widgets, reusable flows, and user experience improvements.
- Proficiency in JavaScript, Glide APIs, Flow Designer, IntegrationHub, business rules, UI policies, UI actions, access controls, and scoped applications.
- Working knowledge of ITOM Discovery, Service Mapping, CMDB, and CSDM, including data quality, service relationships, and integration impacts.
- Experience translating business requirements into technical solutions, supporting testing and UAT, troubleshooting issues, and managing releases.
- ServiceNow Certified System Administrator (CSA) certification.
- ServiceNow Certified Application Developer (CAD) certification.
- Ability to obtain a Department of Homeland Security (DHS) Moderate Background Investigation (MBI).
- U.S. citizenship is required.
Responsibilities
- Review Change Management processes and governance, and recommend improvements based on risk, impact, urgency, and organizational requirements.
- Configure approved workflows, approvals, and change options for applicable FISMA systems, ensuring changes are tested and documented.
- Lead the migration from Service Portal to Employee Center, including service taxonomy, content, catalogs, reusable flows, and widgets.
- Configure mobile capabilities and improve usability and accessibility in accordance with Section 508 requirements.
- Develop and maintain business rules, client scripts, UI policies, UI actions, access controls, workflows, Flow Designer flows, scoped applications, and integrations.
- Support ITOM Discovery, Service Mapping, CMDB, and CSDM activities, including configurations, workflows, integrations, and operational support.
- Develop and execute automated and functional tests, coordinate UAT, resolve defects, and prepare test evidence for FEMA acceptance.
- Troubleshoot platform issues, conduct peer reviews, and support approved releases, enhancements, and ongoing operations.
- Produce technical documentation and deliver demonstrations, training, and knowledge transfer.
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