Customer Service Representative
New
A
Aspire LifestylesCustomer service
Remote USA - Must located in in one of the following states: AL, AZ, CT, FL, GA, IL, KY, MO NC, NH, NV, OH, OK, PA, SC, TN, TX, VA,Full-TimeJunior
Salary$18.00 per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- Fluent (verbal and written) in English; professional-level proficiency in Spanish, French, Mandarin, Cantonese, or Portuguese is a strong asset.
- Experience
- Minimum 2 years of interactive customer service experience
- Required Skills
- Customer service
Requirements
- Have a minimum of 2 years of interactive customer service experience.
- Hold a high school diploma or equivalent.
- Be fluent in verbal and written English.
- Work a flexible schedule that includes evenings, weekends, and holidays.
- Have a private work-from-home environment with reliable hardwired internet.
- Be able to pass required background screening.
- Call center or high-volume service experience is preferred.
- Hospitality, travel, or loyalty program experience is highly valued.
- Experience with GDS systems such as Amadeus, Sabre, or Galileo is highly valued.
- Professional-level proficiency in Spanish, French, Mandarin, Cantonese, or Portuguese is a strong asset.
Responsibilities
- Manage inbound customer requests through phone, email, and chat.
- Provide accurate and timely support for customer inquiries and service requests.
- Assist customers with travel-related or lifestyle loyalty program needs.
- Document interactions and manage cases using company systems.
- Maintain quality standards while meeting service and performance metrics.
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