Fund Operations Associate, Custody

New
T
True LinkFintech, financial services
Remote - in USFull-TimeJunior
Salary not disclosed
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Job Details

Experience
1-2 years of experience in custody, trust, investment, banking, or payments operations
Required Skills
Microsoft ExcelGoogle Sheets

Requirements

  • Have 1-2 years of experience in custody, trust, investment, banking, or payments operations, ideally within a financial services firm.
  • Be detail-oriented and highly organized, with the ability to manage and reconcile financial data accurately and efficiently.
  • Be familiar with ACH, wires, and check processing; NACHA file experience is a plus.
  • Bring analytical problem-solving skills and proactively identify issues and solutions.
  • Understand fraud prevention and have experience in environments emphasizing internal controls and compliance.
  • Be comfortable navigating banking portals and multiple technology platforms.
  • Have intermediate proficiency in Excel or Google Sheets preferred.
  • Be comfortable running scripted or automated tools and checking their output.
  • Be able to interact clearly and professionally with internal teams, external partners, and occasionally clients.
  • Be deadline- and process-driven, adaptable to changing priorities, and able to take ownership of work.

Responsibilities

  • Prepare and reconcile daily disbursement funding ahead of morning cutoffs.
  • Process daily payment files and wire transfers across multiple banking partners, and keep delivery statuses accurate.
  • Handle expedited and exception requests, including same-day payments, stop payments, and redeposits, with clear tracking.
  • Review daily bank reconciliation summaries and resolve errored items.
  • Calculate and assess weekly fees for an assigned group of organizations.
  • Action stop payment and redeposit requests with banking partners and log them for tracking.
  • Resolve processing issues, escalating to internal and external stakeholders when needed.
  • Partner with internal teams to keep daily operations on schedule.
  • Identify and recommend workflow improvements that increase efficiency and reduce risk.
  • Support ad-hoc projects across the team.
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