Client & Booking Coordinator

New
D
Destination KnotClient services
Workplace type: Remote; Listing location: New York; Structured job location: New YorkFull-Time
Salary45,000 - 70,000 USD per year
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Job Details

Experience
Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.
Required Skills
Customer serviceAttention to detail

Requirements

  • Demonstrate strong communication and customer service skills.
  • Be highly organized and attentive to detail.
  • Work independently in a remote environment.
  • Have basic computer proficiency and the ability to learn new systems.
  • Manage multiple tasks while meeting deadlines.
  • Demonstrate professionalism and reliability.
  • Experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.

Responsibilities

  • Assist clients with booking requests, scheduling, and reservation coordination.
  • Communicate with clients via email, phone, and messaging platforms to provide updates and support.
  • Enter, update, and maintain client information and booking details accurately.
  • Coordinate timelines, confirmations, and service documentation.
  • Respond to client inquiries in a timely, professional manner.
  • Follow established processes and internal guidelines to ensure accuracy and consistency.
  • Collaborate with internal teams to support client needs and workflow efficiency.
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45,000 - 70,000 USD per year
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