Remote Client & Booking Coordinator
New
D
Destination KnotClient services
Listing location: Baltimore, Maryland; Workplace type: Remote; Structured job location: Baltimore, MarylandFull-Time
Salary45,000 - 70,000 USD per year
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Job Details
- Experience
- Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.
- Required Skills
- DocumentationCustomer service
Requirements
- Demonstrate strong communication and customer service skills.
- Be highly organized and attentive to detail.
- Work independently in a remote environment.
- Have basic computer proficiency and the ability to learn new systems.
- Manage multiple tasks while meeting deadlines.
- Maintain a professional demeanor and reliability.
- Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.
Responsibilities
- Assist clients with booking requests, scheduling, and reservation coordination.
- Communicate with clients by email, phone, and messaging platforms to provide updates and support.
- Enter, update, and maintain client information and booking details.
- Coordinate timelines, confirmations, and service documentation.
- Respond to client inquiries in a timely, professional manner.
- Follow established processes and internal guidelines to ensure accuracy and consistency.
- Collaborate with internal teams to support client needs and workflow efficiency.
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