SOC Manager, Bot Management & Fraud Prevention
New
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Intuition MachinesCybersecurity, fraud prevention
Philippines. Australia. Japan. New ZealandContractManager
Salary not disclosed
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Job Details
- Languages
- Strong written and verbal English communication skills.
- Experience
- 6+ years of professional experience in cybersecurity, Security Operations, fraud prevention, trust & safety, abuse prevention, or a closely related field. 2+ years of experience leading or managing technical teams.
- Required Skills
- SQL
Requirements
- 6+ years of professional experience in cybersecurity, Security Operations, fraud prevention, trust & safety, abuse prevention, or a closely related field.
- 2+ years of experience leading or managing technical teams, ideally in SOC, incident response, cybersecurity, fraud prevention, or trust & safety.
- Experience hiring, onboarding, mentoring, and developing technical professionals.
- Strong understanding of Security Operations, incident investigation, threat analysis, escalation management, and operational processes.
- Practical knowledge of web and API security, including HTTP, WAFs, authentication abuse, OWASP-related vulnerabilities, rate limiting, and attack mitigation.
- Understanding of bot management and automated abuse mitigation strategies.
- Understanding of payment fraud prevention and detection strategies.
- Strong analytical and data-driven mindset, with hands-on familiarity with SQL and large datasets.
- Ability to work effectively with Engineering, Machine Learning, Product, Support, and customer-facing teams.
- Strong written and verbal English communication skills.
- Ability to lead with expertise, curiosity, and humility; welcome challenge, give and receive direct feedback, and prioritize the best outcome over being right.
Responsibilities
- Build and develop the APAC SOC team through hiring, onboarding, mentoring, performance management, and career development.
- Lead APAC Security Operations across bot activity, automated abuse, fraud, web/API attacks, and complex incident investigations.
- Establish and improve investigation methodologies, playbooks, escalation paths, quality standards, and operational KPIs.
- Ensure investigations produce clear findings and appropriate mitigation, detection, product, or customer recommendations.
- Partner with Security, Engineering, Machine Learning, Product, Customer Success, and Technical Support teams to improve detection, response, and prevention.
- Identify opportunities to automate investigative and operational workflows.
- Maintain effective regional coverage and contribute to consistent global SOC operating standards.
- Keep the team current on emerging bot, fraud, and security threats.
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