HR Director
New
P
PavagoHospitality / Hotel Operations
Colombia. Brazil. Argentina. Costa Rica. Ecuador, U.S. Central Time (CT); U.S. Central Time operational hoursFull-TimeDirector
Salary not disclosed
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Job Details
- Languages
- Bilingual English & Spanish
- Experience
- 3+ years of hands-on experience in People Operations, Human Resources, HR Generalist, Talent Acquisition, or a related role.
- Required Skills
- Google WorkspaceNotion
Requirements
- Have 3+ years of hands-on experience in People Operations, Human Resources, HR Generalist, Talent Acquisition, or a related role.
- Have experience supporting multi-site or multi-location operations.
- Bring experience in hospitality, retail, customer service, or a similarly fast-paced operational environment.
- Understand hospitality staffing requirements, frontline employee management, and HR compliance.
- Have proven experience managing end-to-end payroll processing, including timecards, overtime, and payroll discrepancies.
- Be familiar with HRIS and payroll platforms.
- Be able to manage recruiting, onboarding, performance management, and employee relations.
- Have strong organizational and documentation skills, including the ability to develop HR processes, SOPs, and onboarding systems.
- Understand employee performance documentation and compliant separation procedures.
- Be bilingual in English and Spanish.
- Be available during U.S. Central Time operational hours and able to work independently in a remote environment.
- Have a quiet, private, dedicated workspace and reliable internet with at least 50 Mbps download and upload speeds.
- Have a documented backup plan for power interruptions and backup connectivity for internet disruptions.
- Handle confidential employee and payroll information with sound judgment.
- Preferred: experience with Paylocity, Notion, and Google Workspace.
Responsibilities
- Develop and manage recruiting pipelines and hiring processes across multiple hotel locations.
- Coordinate candidate screening, interviews, assessments, and hiring decisions with hotel managers.
- Design centralized digital pre-boarding and onboarding workflows, checklists, and SOP libraries.
- Manage the performance and accountability framework and coach managers on feedback and employee development.
- Guide managers through corrective action, employee relations matters, and compliant employee separations.
- Process payroll across multiple hotel locations and review timecards, payroll records, and employee information for accuracy.
- Monitor overtime, labor costs, and timekeeping, and resolve payroll discrepancies.
- Maintain employee records and HR documentation, and support compliance with applicable employment regulations.
- Develop employee engagement, recognition, retention, and career-development initiatives.
- Partner with executive leadership and hotel managers on people strategy, workforce planning, and HR process improvements.
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