Senior Consultant, ServiceNow
J
JobgetherIT service management
Based in the United StatesContractSenior
Salary140,000 - 160,000 USD per year
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Job Details
- Experience
- At least 8 years of professional experience across the ServiceNow ecosystem; at least 8 years of experience specializing in multiple ServiceNow offerings.
- Required Skills
- SQLJavascriptAngularRESTful APIsServiceNow
Requirements
- Have a bachelor’s degree in Computer Science, Information Systems, or a related technical discipline, or equivalent technical qualifications.
- Have at least 8 years of professional experience across the ServiceNow ecosystem, including requirements discovery, solution design, implementation, and platform optimization in an Agile framework.
- Have at least 8 years of experience specializing in multiple ServiceNow offerings, such as SPM/ITBM, CSM, HRSD, ITOM, ITSM, Service Portal, or Service Provider and domain separation.
- Bring development skills in JavaScript, AngularJS, HTML, CSS, Bootstrap, Glide APIs, Script Includes, Business Rules, Client Scripts, UI Policies, Flow Designer, Integration Hub, and platform scripting.
- Have experience designing and managing integrations involving SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, and data migration.
- Know ServiceNow security models, access controls, platform upgrades, and compliance requirements.
- Have experience customizing IRM/GRC objects, including risks, controls, POAMs, and findings.
- Be proficient configuring ServiceNow workflows and modules, including service catalogs, change, incident and problem management, asset management, CMDB, knowledge, and event management.
- Have experience creating reports and dashboards using ServiceNow Performance Analytics.
- Hold relevant ServiceNow certifications, including Certified Application Developer, Certified System Administrator, and Certified Implementation Specialist.
- Understand SQL, databases, data concepts, business workflows, and IT delivery methodologies, and have experience guiding teams through solution implementation.
Responsibilities
- Design, develop, configure, and implement ServiceNow features aligned with product backlogs and customer requirements.
- Build and manage service requests, request items, tasks, and workflows.
- Lead and contribute to ServiceNow deployments aligned with technical architecture and business objectives.
- Develop and maintain integrations with internal and external systems, authentication services, and databases.
- Configure and customize ServiceNow components, including Flow Designer, Integration Hub, Service Catalog, App Engine, ITSM workflows, CMDB, Asset Management, Knowledge Management, and Event Management.
- Implement and maintain platform security models, access controls, upgrade strategies, and compliance requirements.
- Customize IRM and GRC capabilities, including risks, controls, POAMs, and findings.
- Write and execute unit tests, validate edge cases, and participate in peer code reviews.
- Present technical solutions to clients and coordinate with cross-functional teams on project progress and implementation decisions.
- Contribute to solution architectures, reusable frameworks, proof of concepts, technical documentation, and knowledge sharing.
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