Coordinator, International Operations Team
New
J
JobgetherInternational exchange
Work remotely from the United States, with Canada also accommodated where applicable.TemporaryJunior
Salary not disclosed
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Job Details
- Experience
- At least one year of experience in customer service and administrative support.
- Required Skills
- Microsoft ExcelCustomer serviceData management
Requirements
- Hold a post-secondary degree.
- Have at least one year of experience in customer service and administrative support.
- Demonstrate strong attention to detail when reviewing data, written documents, and compliance records.
- Have advanced working proficiency in Microsoft Outlook, Excel, and Word.
- Be able to learn new software, databases, and operational systems quickly.
- Respond professionally and efficiently to a high volume of inquiries and resolve issues effectively.
- Manage multiple responsibilities, prioritize effectively, and meet tight deadlines.
- Show initiative in problem-solving and flexibility in supporting changing operational needs.
- Work collaboratively with colleagues, partners, and stakeholders across departments and cultures.
- Be willing to undergo background checks, reference checks, and education and employment verification.
- International work experience or participation in a study abroad program is strongly preferred.
Responsibilities
- Coordinate daily sales and operational activities for international exchange and professional work programs.
- Respond to international representatives’ email inquiries about systems, program regulations, financial statements, applications, and placements.
- Review participant and program data for accuracy, completeness, and consistency, and correct discrepancies.
- Update participant records, program contacts, and related database information.
- Generate and review operational reports for performance monitoring and partner management.
- Review annual compliance documentation for completeness and accuracy.
- Support application processing, financial tracking, and documentation management.
- Investigate operational questions involving technology systems, applications, placements, financial information, and program procedures; escalate complex issues when appropriate.
- Coordinate information and address operational challenges with International Sales, Participant Services, Host Relations, and other internal teams.
- Take on new projects and additional operational or administrative responsibilities as assigned by sales and operations leadership.
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