Epic SER Provider Master File Coordinator/Project Manager
T
The Wilshire GroupHealthcare IT
Remote – United StatesContract
Salary65 - 90 USD per hour
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Job Details
- Required Skills
- Project Management
Requirements
- Demonstrated project management or project coordination experience within healthcare IT, provider operations, or Epic-related initiatives.
- Hands-on experience with Epic SER provider master file processes and provider data management.
- Hold a SER (Provider Master File) credentialed Provider Administration badge.
- Experience collaborating with Medical Staff Offices, credentialing departments, and academic or physician practice administration.
- Strong understanding of provider master data, data integrity, validation, and operational workflows.
- Experience coordinating cross-functional projects involving technical and nontechnical stakeholders.
- Familiarity with provider lifecycle processes, including onboarding, credentialing, organizational changes, and termination.
- Ability to manage multiple priorities and work independently in a remote environment.
- Preferred: Epic certification or proficiency relevant to SER master file management, Cadence, or related Epic applications.
- Preferred: Experience supporting academic medical centers, physician groups, or large integrated health systems.
- Preferred: Knowledge of provider credentialing, privileging, and medical staff administration.
- Preferred: Experience with Epic provider record conversions, system implementations, data standardization, or provider master data governance; PMP, CAPM, or another project management credential.
Responsibilities
- Coordinate Epic SER provider master file initiatives, including provider record creation, maintenance, validation, reconciliation, and optimization.
- Support project planning, scheduling, milestone tracking, issue resolution, and communication across stakeholder groups.
- Collaborate with Medical Staff Offices, academic departments, credentialing, provider enrollment, clinical operations, and IT teams.
- Review and validate provider demographic, organizational, departmental, specialty, and affiliation information in Epic.
- Identify and resolve duplicate, inconsistent, incomplete, or outdated provider records.
- Support provider onboarding, transfers, status changes, and offboarding processes.
- Coordinate provider data flows between source departments and Epic applications.
- Support provider data conversion, mapping, reconciliation, testing, and validation for implementation or optimization projects.
- Develop and maintain process documentation, standard operating procedures, and provider data governance recommendations.
- Support system testing, implementation readiness, go-live activities, and post-implementation stabilization.
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