Scheduling Support Agent
Z
ZipdevHome energy
100% remote work from anywhere in Latin America.Full-TimeEntry
SalaryBase salary plus commissions.
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Job Details
- Languages
- Excellent English communication skills.
- Experience
- Up to 1-2 years of experience in call center, customer service or sales-related roles.
- Required Skills
- SalesforceCustomer serviceLead GenerationEnglish communication
Requirements
- Demonstrate excellent English communication skills and speak clearly, confidently, and naturally on the phone.
- Have strong listening skills and adapt tone to different people, accents, and personalities.
- Have up to 1-2 years of experience in call center, customer service, or sales-related roles; recent graduates and career starters are welcome.
- Be positive and resilient when handling rejection.
- Be coachable, curious, and open to feedback.
- Be self-motivated and disciplined while working from home.
- Be based in Latin America.
- Have a reliable computer and stable, high-speed internet connection.
- Cold calling, appointment setting, or lead generation experience is a plus.
- Experience talking with US customers is a plus.
- Familiarity with Salesforce or auto-dialers such as Five9 is a plus.
Responsibilities
- Make 250 to 300 calls a day through an auto-dialer using provided leads.
- Spark homeowners' interest in lowering their energy bills and book them for a home assessment.
- Turn objections into opportunities and keep conversations going.
- Adapt tone and style to connect with people across different US regions.
- Follow proven scripts and SOPs.
- Keep activity up to date in Salesforce.
- Hit weekly goals and climb the team leaderboard.
- Improve sales skills through coaching, call reviews, and feedback.
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