Strategic Account Manager

A
AcclaroLocalization technology
United StatesFull-TimeManager
Salary not disclosed
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Job Details

Experience
Typically 7+ years of progressive experience in enterprise sales or account management in the localization or language services industry, or equivalent experience
Required Skills
SalesforceSaaSAccount Management

Requirements

  • Typically 7+ years of progressive experience in enterprise sales or account management in the localization or language services industry, or equivalent experience.
  • Strong knowledge of localization buyers, the competitive landscape, and industry vocabulary.
  • Current or recent experience selling and carrying quota on language technology software, SaaS, or AI-driven translation, beyond services statements of work.
  • Track record of closing multi-year software or platform contracts of $100,000+ in annual contract value.
  • Experience owning the full commercial motion, including pipeline, outreach methodology, CRM discipline, and forecasting.
  • Working knowledge of TMS and language technology platforms such as Phrase, Lokalise, Smartling, XTM, and memoQ.
  • Hands-on services-to-platform or services-to-SaaS transition experience is a plus.
  • P&L, go-to-market, or sales leadership background is a plus.
  • Experience structuring multi-year enterprise subscription, bundled, or outcome-based deals is a plus.
  • Experience sourcing or implementing CRM, sales enablement, or lead generation tools such as HubSpot, Salesforce, Outreach, or SalesLoft is a plus.

Responsibilities

  • Own a named book of strategic technology and software customers across your region.
  • Build multi-threaded relationships across product, engineering, marketing, localization, and procurement.
  • Identify, qualify, and close expansion opportunities across new business units, product lines, and geographies.
  • Bring platform offerings into accounts alongside existing services as they come to market.
  • Help customers measure whether their content worked, not just whether it was delivered.
  • Build and carry out account plans to move the company from vendor to strategic partner.
  • Forecast accurately and manage the pipeline with discipline in Salesforce.
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