Solution Architect
Z
ZinierField Service Management
Remote - United KingdomFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- Exceptional communication skills in English
- Experience
- 6–12 years of SaaS experience in professional services or client-facing roles.
- Required Skills
- AgileJavascriptJiraConfluenceSaaS
Requirements
- Have 6–12 years of SaaS experience in professional services or client-facing roles.
- Have proven experience in Field Service Management.
- Bring experience delivering solutions in an Agile environment.
- Be familiar with project management tools such as JIRA, Confluence, or equivalents.
- Have strong technical knowledge of enterprise applications, workflows, integrations, and databases.
- Have working knowledge of data models, JavaScript, and JSON.
- Communicate exceptionally in English and engage stakeholders across diverse levels and backgrounds.
- Bring creative problem-solving skills for product gaps and business challenges.
- Background in high-growth startups with evolving product roadmaps is preferred.
Responsibilities
- Partner with lead solution architects to gather and analyze business and technical requirements, define solution scope, and document processes.
- Facilitate workshops, customer meetings, and design sessions to align stakeholders on solution design.
- Collaborate with product, development, and cross-functional teams to design scalable, customer-aligned solutions.
- Define and maintain technical implementation documentation, including Low-Level Designs.
- Evaluate, configure, and customize product features while ensuring integration and implementation best practices.
- Troubleshoot technical issues, propose solutions, and provide post-implementation support.
- Contribute insights to improve the product roadmap and delivery methodology.
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