Dutch Bol.com Customer Advisor
New
A
Atlean WorldE-commerce customer service
If you're living in PortugalFull-Time
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Native level of written and verbal communication skills in Dutch
- Required Skills
- Communication SkillsCustomer serviceComputer skillsTroubleshooting
Requirements
- Have native-level written and verbal communication skills in Dutch.
- Be living in Portugal.
- Be available to work rotating shifts.
- Have good computer skills.
- Have excellent communication and interpersonal skills and team spirit.
- Hold a high school diploma.
Responsibilities
- Listen to customers’ questions and concerns and provide answers and solutions.
- Troubleshoot issues regarding orders, deliveries, payments, and returns.
- Serve as a point of contact for external sellers.
- Provide information about digital products.
- Escalate or reroute issues to other departments.
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