Salesforce Marketing Cloud Developer
New
P
Puzzle Consulting ServicesMarketing automation
Location: Brazil; Remote - LATAMFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Strong written and verbal English communication skills
- Experience
- 1–3 years of hands-on experience with Salesforce Marketing Cloud
- Required Skills
- SQLJavascriptAzure DevOps
Requirements
- Have 1–3 years of hands-on Salesforce Marketing Cloud experience supporting marketing operations, campaign execution, or data management.
- Write and troubleshoot SQL queries using joins, aggregations, subqueries, conditional logic, deduplication, date manipulation, and data transformations.
- Understand relational data structures, data management principles, and relationships between marketing data sources.
- Have experience with Salesforce Marketing Cloud Data Extensions and audience segmentation.
- Be familiar with marketing automations, campaign execution, and customer journey workflows.
- Troubleshoot SQL errors, data discrepancies, automation failures, and campaign execution issues.
- Understand data validation, audience exclusion criteria, and accurate customer communications.
- Follow established testing, documentation, and change-management procedures before implementing changes.
- Communicate in written and spoken English with business stakeholders; clarify requests and explain technical issues.
- Manage multiple priorities with attention to detail, accountability, and limited day-to-day supervision.
- Familiarity with HTML/CSS, AMPscript, JavaScript, Server-Side JavaScript (SSJS), APIs, or workflow automation technologies.
- Preferred: hands-on experience with Automation Studio and Journey Builder, and familiarity with Email Studio.
- Preferred: familiarity with Azure DevOps or other ticketing and task management systems.
Responsibilities
- Manage Salesforce Marketing Cloud Data Extensions, subscriber data, and related data structures.
- Support the execution, maintenance, and optimization of marketing campaigns, automations, and workflows.
- Configure, monitor, and troubleshoot automations in Automation Studio and journeys in Journey Builder.
- Manage audience segmentation, data processing, imports, exports, and related platform activities.
- Validate audience selections, exclusion criteria, personalization, workflow logic, and query results before activation or production changes.
- Monitor recurring automations, journeys, and data processes; investigate failures and unexpected audience changes.
- Write, execute, optimize, and troubleshoot SQL queries for segmentation, data transformation, and marketing operations.
- Assess dependencies and downstream impacts of changes, and follow testing and change-management procedures.
- Manage requests in Azure DevOps, including progress updates, status communication, and completed-task records.
- Clarify stakeholder requirements, document work, and take assigned requests through implementation, testing, and completion.
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