Staff Technical Writer
New
G
Grafana LabsObservability software
Remote | GermanyFull-TimeStaff
SalaryIn Germany, the Base compensation range for this role is EUR 85,000 - 102,000.
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Job Details
- Required Skills
- GitKubernetesGitHub
Requirements
- Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples showing technical depth.
- Hands-on experience using AI tools and models in a writing workflow, and ability to explain how you evaluate and verify their output.
- Experience with docs-as-code, including command-line Git, GitHub pull requests and reviews, Markdown, and common IDEs.
- Ability to set up, run, and troubleshoot software in technical environments, such as using the command line, containers, or Kubernetes, or willingness to learn quickly.
- Experience collaborating with engineers and product managers to obtain accurate technical information.
- Experience working remotely and asynchronously on a distributed team.
- Curiosity about AI workflows, including experimenting and sharing effective practices.
- Strong technical judgment, accuracy, and ability to learn new technical domains quickly.
- Strong editing skills and ability to assess content quality.
- Ability to manage multiple projects independently and collaboratively.
- Ability to write concisely and plainly for readers at different experience levels.
- Bonus: experience with observability, monitoring, cloud-native tooling, or open-source documentation.
Responsibilities
- Plan, research, write, and maintain documentation and learning content, including concepts, tasks, tutorials, references, and in-product learning.
- Use AI tools for drafting, structuring, technical validation, consistency checks, and content maintenance, and verify their output.
- Contribute to shared AI workflows and improve or automate content creation and maintenance.
- Partner with engineers, product managers, and subject matter experts to produce clear, accurate content.
- Run the software and follow documented procedures to test content and identify product or UX gaps.
- Use documentation analytics and user feedback to find content gaps, prioritize work, and assess impact.
- Improve information architecture, voice, and consistency across documentation.
- Manage multiple projects and communicate when priorities or plans change.
- Mentor teammates and share practices that improve the team’s work.
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