Senior ServiceNow Developer/Architect

New
N
Northramp LLCServiceNow platform
Workable workplace: remote; Workable locations: United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
8+ years of ServiceNow platform development experience; 5+ years of ServiceNow solution architecture experience.
Required Skills
JavascriptServiceNow

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
  • 8+ years of ServiceNow platform development experience.
  • 5+ years of ServiceNow solution architecture experience.
  • ServiceNow Certified System Administrator (CSA).
  • ServiceNow Certified Application Developer (CAD).
  • Proven delivery of enterprise-scale ServiceNow implementations.
  • Strong expertise in HAM, SAM, SPM, ITSM, HRSD, CMDB, Discovery, and CSDM.
  • Preferred: advanced experience with JavaScript and ServiceNow development tooling, including Glide API, Script Includes, Business Rules, Flow Designer, and Integration Hub.
  • Preferred: experience managing stakeholders and communicating technical solutions to business or executive audiences.
  • Preferred: ServiceNow Certified Technical Architect (CTA), relevant CIS certification, or ITIL 4 or ITIL 5 certification.
  • Preferred: experience with Agile and Scrum methodologies.

Responsibilities

  • Define and maintain the ServiceNow platform architecture roadmap.
  • Establish development standards, governance, and best practices.
  • Lead solution architecture reviews and technical design sessions.
  • Design, develop, configure, and support complex ServiceNow solutions, including custom applications, integrations, workflows, business rules, and catalog items.
  • Configure Flow Designer, Integration Hub, Service Portal, Employee Center, and Workspaces.
  • Implement HAM and SAM solutions and design discovery, normalization, reconciliation, and compliance processes.
  • Implement SPM capabilities for demand, project, portfolio, resource, agile, and financial management, and create executive dashboards and reporting.
  • Architect ITSM capabilities including Incident, Problem, Change, Request, Knowledge, CMDB, and Service Catalog.
  • Implement HR case management, employee lifecycle events, and self-service experiences while ensuring privacy and security compliance.
  • Mentor developers and administrators, and partner with stakeholders to translate business requirements into solutions.
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