Order Management Associate – Custom Apparel
J
JobgetherCustom apparel
Based in India; Remote, work-from-home arrangement, One of two assigned work schedules: 10 AM–7 PM EST or 2 PM–11 PM EST.Full-TimeMiddle
SalaryMonthly compensation of approximately $750, adjusted according to experience. $80 monthly night-shift allowance.
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Job Details
- Languages
- Fluency in English
- Experience
- Between 2 and 6 years of experience in operations, logistics, order processing, or a related field.
- Required Skills
- Analytical SkillsProblem SolvingAttention to detailOrganizational skillsProcess improvement
Requirements
- Have 2–6 years of experience in operations, logistics, order processing, or a related field.
- Demonstrate strong analytical, organizational, and problem-solving skills, with excellent attention to detail.
- Manage complex tasks and competing priorities under tight deadlines.
- Make decisions independently and take ownership of outcomes.
- Be fluent in English, with excellent written and verbal communication skills.
- Maintain a proactive, goal-oriented approach and commitment to meeting deadlines.
- Remain calm under pressure and respond effectively to unexpected challenges.
- Adapt to change and identify opportunities to improve processes.
Responsibilities
- Process assigned custom apparel orders promptly and accurately, ensuring progress toward delivery deadlines.
- Identify and resolve logistical challenges associated with individual orders using practical, cost-effective solutions.
- Coordinate order schedules, timelines, and updates with clients, campus managers, vendors, and decorators.
- Monitor order progress and manage competing priorities to support timely fulfillment and customer satisfaction.
- Identify opportunities to reduce costs, improve profit margins, and accelerate turnaround times without compromising delivery requirements.
- Exercise independent judgment and take ownership of assigned orders, escalating issues when appropriate.
- Contribute to operational projects and logistics campaigns, supporting continuous process improvement.
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