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Technical Program Manager

Technical Program Manager

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PhaidraIndustrial automation
Listing locations: Canada, USA, across time zonesFull-TimeMiddle
SalaryMid-Level — United States Residents: Tier 1 (Largest highest-cost metros): 113,000 USD - 155,375 USD; Tier 2 (Other major metros): 107,350 USD - 147,606 USD; Tier 3 (Mid-sized metro areas): 101,700 USD - 139,838 USD; Tier 4 (All other locations): 96,050 USD - 132,069 USD. Canada Residents: Tier 1 (Vancouver): 117,803 CAD - 161,978 CAD; Tier 2 (Toronto): 109,949 CAD - 151,180 CAD; Tier 3 (Montreal): 102,096 CAD - 140,381 CAD; Tier 4 (Smaller cities / rural areas): 94,242 CAD - 129,583 CAD. In addition to base salary, this position is eligible for equity.
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Job Details

Experience
5+ years of technical program or project management experience
Required Skills
Project ManagementAgileRisk Management

Requirements

  • Have 5+ years of technical program or project management experience.
  • Demonstrate ownership of complex, cross-functional initiatives.
  • Be able to independently lead large-scale, technically complex customer programs with high levels of ambiguity.
  • Have experience working with enterprise customers and distributed, cross-functional teams.
  • Demonstrate stakeholder management, risk management, and program execution at scale.
  • Translate explicit and implicit customer needs into structured requirements and influence product and engineering roadmaps.
  • Have expertise in at least two of these domains: data centers; industrial controls and automation systems; HVAC and mission-critical cooling systems; AI / Machine Learning applications in industrial environments.
  • Be proficient in program management tools and methodologies, including Agile, Waterfall, and risk management frameworks.
  • Have strong documentation and organizational skills focused on scalable, repeatable processes.
  • Have a bachelor’s degree in a relevant field or equivalent experience.
  • PMP certification or equivalent is preferred.

Responsibilities

  • Own end-to-end delivery of complex customer programs, from kickoff through long-term support.
  • Define program timelines, milestones, resource allocation, and risk mitigation plans.
  • Guide customers through technical and operational challenges and provide strategic recommendations.
  • Coordinate with engineering and product teams to configure and deliver customer solutions for site requirements.
  • Manage complex engagements, competing demands, and delivery against scope, schedule, and quality expectations.
  • Communicate technical concepts, program updates, and risks to stakeholders, including executives.
  • Identify delivery risks and inefficiencies and lead improvements to playbooks and processes.
  • Translate customer needs into structured feedback that informs product development and strategy.
  • Maintain program documentation, including progress records, customer decisions, technical requirements, and customer-facing materials.
  • Mentor other TPMs and adapt Agile, Waterfall, or hybrid methods to program and customer needs.
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Mid-Level — United States Residents: Tier 1 (Largest highest-cost metros): 113,000 USD - 155,375 USD; Tier 2 (Other major metros): 107,350 USD - 147,606 USD; Tier 3 (Mid-sized metro areas): 101,700 USD - 139,838 USD; Tier 4 (All other locations): 96,050 USD - 132,069 USD. Canada Residents: Tier 1 (Vancouver): 117,803 CAD - 161,978 CAD; Tier 2 (Toronto): 109,949 CAD - 151,180 CAD; Tier 3 (Montreal): 102,096 CAD - 140,381 CAD; Tier 4 (Smaller cities / rural areas): 94,242 CAD - 129,583 CAD. In addition to base salary, this position is eligible for equity.
Apply Now